Web.com Review (2024)
TL;DR: What We Think of Web.com
Not the greatest web host you’ll find in the market. Based on our market research, users either love or hate them whole-heartedly. Pricing shoots up 3x when it’s up for renewal. You may consider some of their more specialized services if you can get by that.
Suitable for:
Small Business Hosting
Our Evaluation: Web.com Pros and Cons
Web.com Pros
- Decent speed and reliability
- Impressive business deals
- Good range of hosting products and add-onservices
Web.com Cons
- Slightly complex site navigation
- Aggresive upsells
- Lack developer-friendly features
- Steep hike in renewal pricing
Our Detail Findings & Experience with Web.com
About Web.com: Quick Introduction
Established in 1997 as Web Internet, LLC by Bill Bloomfield, Web.com has evolved into a leading provider of website services for small businesses. Under the leadership of CEO Will Pemble, the company transitioned to focus on domain registration and web hosting. Through strategic acquisitions such as Register.com and Network Solutions, Web.com has expanded its offerings, becoming a powerhouse in internet services. Headquartered in Jacksonville, Florida, Web.com continues to innovate, offering solutions ranging from domains and hosting to website design and online marketing campaigns, catering to the needs of small businesses worldwide.
| Performance |
Is Web.com fast in terms of hosting speed and performance?Web.com offers dependable hosting services, with a focus on steady website functionality. While their hosting performance is not exceptional, the web host incorporates essential technologies including built-in caching mechanism, HTTP-2, , along with various server upgrades to enhance your website’s speed. |
| Security |
Are websites hosted on Web.com secure with server-side security?Websites hosted at Web.com are safe for basic security needs. Web.com includes essential security tools such as free SSL certificates, However, for websites requiring advanced security, Web.com may not provide the high-level protection needed. |
| Supports |
What types of customer support does Web.com offer?Web.com’s customer support is easy to access and efficient. Help is avaliable via phone, live chat, and email. |
| Value for Money |
Is Web.com worth its pricing in term of value?Web.com is reasonable priced when weighed against its feature offerings and long-term cost. At $2.95 per month (renews at $9.99/mo), basic shared hosting allows you to host 1 website with 24/7 customer support, a free domain name, and 5-days money back guarantee. |
| Overall Users Satisfaction |
What do users say about Web.com?Web.com touts itself as a one-stop site for all your website needs. Many users tend to agree that it’s an excellent place to host. Its outstanding customer support and website-associated services, such as website building, are significant satisfaction points. Curiously, few have commented on the performance of the service itself. Yet no news is good, and well-serviced customers will likely remain happy regardless of other minor quirks. For additional insights, please refer to the user reviews section below. |
| Beginners Friendliness |
Is Web.com suitable for beginners?We feel that Web.com offers a mixed deal for new web hosting users. One point of contention is that it offers a middling range of deals for a midline range of products. The one plus point on the horizon is that it liberally integrates AI capabilities, though to an unknown extent. |
| Small Business Friendliness |
Is Web.com suitable for small businesses?Depending on the nature of your business, you could wind up a very happy Web.com customer. Most of this is due to an inclination towards automation. For example, AI assistance and website builders. It even offers specific plans that include other services like marketing. |
| Web Developers Friendliness |
Is Web.com suitable for web developers?There is no indication of developer support from Web.com. Their plans are primarily geared toward non-dev users, especially the business crowd. If you want something barebones that’s cheap, look elsewhere. |
| Host Own Email |
Can you host custom email accounts with Web.com?Yes, you can host your own email accounts with Web.com. This significantly reduces your costs by eliminating the need for expensive third-party email services. |
| Onboarding |
Is Web.com easy for new customers to start with?With its configuration of product offerings, the onboarding process at Web.com should be a breeze. Even if you face problems, their excellent customer service will promptly give you whatever assistance is necessary. |
| Free Trial |
Is Web.com available for a free trial?Yes, Web.com offers a 5-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund. |
Web.com Plans & Pricing
Web.com provides a range of web hosting solutions, including Shared hosting plans. The company also offers specialty hosting services such as Managed WordPress, and Email hosting.
Consider Renewal Prices When Choosing
When evaluating hosting options, it is important to note that many hosting companies offer substantial discounts during the initial signup period, but prices often increase significantly upon renewal. Be sure to research and compare the renewal prices and not just the introductory rates to understand the true cost of hosting over time.
To help you in making an informed decision, we have prepared two tables below that compare the initial signup costs and renewal costs of Web.com services with several other providers we monitor.
Compare Web.com’s Signup Cost Against Competitors
| Web Host | Shared | VPS | Dedicated | Cloud | Managed WP | Windows |
|---|---|---|---|---|---|---|
| Web.com | $2.95 – 6.95/mo | $ – /mo | $ – /mo | $ – /mo | $2.95 – 6.95/mo | $ – /mo |
| ScalaHosting | $2.95 – 14.95/mo | $29.95 – 169.95/mo | $ – /mo | $20.00 – 179.00/mo | $2.95 – 14.95/mo | $40.00 – 485.00/mo |
| Vodien | $6.88 – 71.67/mo | $21.44 – 34/mo | $179 – 565/mo | $ – /mo | $7.03 – 17.08/mo | $9.03 – 15.08/mo |
| Digital Ocean | $ – /mo | $ – /mo | $ – /mo | $4.00 – 96.00/mo | $14.00 – 3569.98/mo | $ – /mo |
| OVHcloud | $1.04 – 13.19/mo | $0.97 – 36.24/mo | $49.32 – 828.12/mo | $29 – 429/mo | $4.39 – 13.19/mo | $6.44 – 36.24/mo |
| Kinsta | $ – /mo | $ – /mo | $ – /mo | $35.00 – 675.00/mo | $35.00 – 675.00/mo | $ – /mo |
Compare Web.com’s Renewal Cost Against Competitors
| Web Host | Shared | VPS | Dedicated | Cloud | Managed WP | Windows |
|---|---|---|---|---|---|---|
| Web.com | $9.99 – 16.99/mo | $ – /mo | $ – /mo | $ – /mo | $9.99 – 16.99/mo | $ – /mo |
| ScalaHosting | $9.95 – 29.95/mo | $49.95 – 239.95/mo | $ – /mo | $20.00 – 179.00/mo | $9.95 – 29.95/mo | $40.00 – 485.00/mo |
| Vodien | $7.58 – 71.67/mo | $25.25 – 34/mo | $179 – 565/mo | $ – /mo | $7.03 – 17.08/mo | $9.03 – 15.08/mo |
| Digital Ocean | $ – /mo | $ – /mo | $ – /mo | $4.00 – 96.00/mo | $14.00 – 3569.98/mo | $ – /mo |
| OVHcloud | $1.04 – 13.19/mo | $4.2 – 39.4/mo | $65.99 – 920.99/mo | $29 – 429/mo | $4.39 – 13.19/mo | $7 – 39.4/mo |
| Kinsta | $ – /mo | $ – /mo | $ – /mo | $35.00 – 675.00/mo | $35.00 – 675.00/mo | $ – /mo |
Caution: Prices May Vary Web hosting prices can change frequently. For the most accurate and up-to-date pricing information, please visit the official Web.com website.
Is Web.com the Right Choice for You?
Web.com is a hosting service that people either really like or don’t. This hosting company stretches its arms wide, embracing everything from the simplest web hosting needs to intricate services tailored for businesses ready to level up. Its strength lies in empowering businesses with automation and cutting-edge marketing tools, though navigating its website might have you scratching your head.
Summary of Web.com Pros and Cons
Web.com Pros
- Decent speed and reliability
- Impressive business deals
- Good range of hosting products and add-onservices
Web.com Cons
- Slightly complex site navigation
- Aggresive upsells
- Lack developer-friendly features
- Steep hike in renewal pricing
Web.com Alternatives to Consider
In case Web.com is not right for you, below are some alternatives to consider. You can also find more options in our hosting reviews page (full list).